Privacy Policy

Account Information: When you register, we collect your full name, email address, phone number, country of residence, and date of birth for identity verification (KYC) purposes.

Financial Information: To process deposits and withdrawals, we collect payment method details such as bank account or UPI identifiers, transaction history, and, where required, proof of address and source-of-funds documentation.

Technical Data: We automatically collect IP address, browser type, device information, operating system, and usage data (pages visited, time spent, click patterns) through cookies and similar technologies.

Communications: Records of your correspondence with our support team, including emails and chat transcripts, may be retained for quality and dispute-resolution purposes.

To open, maintain, and administer your trading account and process your transactions.

To comply with legal and regulatory obligations, including anti-money laundering (AML), Know Your Customer (KYC), and counter-terrorism financing (CTF) requirements.

To provide customer support, resolve disputes, and respond to your inquiries.

To improve our platform, detect and prevent fraud or abusive trading, and ensure the security of our systems.

To send you important account notifications, regulatory updates, and — with your consent where required — promotional communications. You may opt out of marketing emails at any time.

We process your personal data on the following legal bases: (a) performance of a contract — to provide the trading services you requested; (b) legal obligation — to comply with AML, KYC, tax, and regulatory requirements; (c) legitimate interests — to prevent fraud and secure our platform; and (d) consent — for optional marketing communications.

We use cookies and similar technologies to remember your preferences, keep you logged in, analyze platform usage, and deliver relevant content. You can manage or disable cookies through your browser settings, though some features may not function properly without them.

We do not sell your personal data. We may share it with: (a) payment processors and banking partners to facilitate transactions; (b) regulatory authorities when legally required; (c) third-party service providers who support our operations (hosting, analytics, customer support) under strict confidentiality obligations; and (d) professional advisors in connection with legal or compliance matters.

We employ industry-standard security measures including SSL/TLS encryption, segregated client fund accounts with top-tier banks, access controls, and regular security assessments. While we take reasonable steps to protect your data, no system can be guaranteed completely secure.

We retain your personal data for as long as your account is active and for a reasonable period thereafter, as required by applicable AML and tax regulations (typically five to seven years). After this period, data is securely deleted or anonymized.

Depending on your jurisdiction, you may have the right to: (a) access the personal data we hold about you; (b) request correction of inaccurate data; (c) request deletion of your data (subject to legal retention requirements); (d) object to or restrict certain processing; and (e) withdraw consent for marketing at any time.

To exercise any of these rights, contact us at support@arigofx.com. We will respond within the timeframe required by applicable law.

Your information may be transferred to and processed in countries other than your country of residence, including Saint Lucia and jurisdictions where our service providers operate. We take reasonable steps to ensure such transfers comply with applicable data protection laws.

Our Services are not available to individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has provided us with personal data, please contact us so we can delete it.

We may update this Privacy Policy from time to time. Material changes will be communicated through the platform or by email. Continued use of the Services after changes take effect constitutes acceptance of the revised policy.

For privacy questions or requests, contact us at support@arigofx.com or at: Ground Floor, The Sotheby Building, Rodney Village, Rodney Bay, Gros-Islet, Saint Lucia.